Overview

Docketwise Chat allows you to stay connected with your colleagues via an internal chat, allowing you to send chat messages to teammates individually or with group chats!


Individual Chats

In order to send individual chats, you will need to follow the steps below:

  1. Navigate to Chat

  2. Find the colleague with whom you would like to chat

    1. If there is already a chat open with this colleague, you can find it under open chats

    2. If you do not have an open chat with this colleague yet, you can find them either by utilizing the search bar or locating them in your list of contacts

  3. Type your message

  4. Hit the Enter/Return button on your keyboard to send the message


Group Chats

In order to create a group chat, you will need to follow the steps below:

  1. Navigate to Chat

  2. Click the Create Group button

  3. Enter a title or subject for your group chat

  4. Choose the colleagues to be included by clicking the (+) symbol next to their name to add them or the (-) icon to deselect them

  5. Click the Create Group button

  6. Type your message

  7. Hit the Enter/Return button on your keyboard to send the message

Note: The group will not be created until a message has been sent from the group creator; additionally, a group's name and members cannot be edited once it has been created.


Desktop Notifications

In order to enable desktop notifications for Docketwise Chat, you will need to follow the steps below:

  1. Navigate to Chat

  2. Toggle the Desktop Notification slider bar to active

  3. Make sure that your browser has allowed desktop notifications for Docketwise

Did this answer your question?