Overview
Docketwise's Two-Factor Authentication (2FA) is the safe and flexible way of adding an additional layer of security and protection to your Docketwise account so that you can have peace of mind knowing that your account is well-protected against unauthorized access and that your sensitive information is secure.
With Docketwise's Two-Factor Authentication (2FA), you can choose from 1 of 2 methods for receiving your secure login (OTP) code. These 2 options are:
Authentication App (such as Google Authenticator, Microsoft Authenticator, Authy, etc.)
Via Secure SMS Text Message
Contents
Enabling 2FA
When enabling 2FA, you can choose to either utilize an authenticator app or receive a secure login code via text message.
Using an Authenticator App
If you wish to enable 2FA using an authenticator app, you will need to follow the steps below:
Navigate to Settings > Two-Factor Authentication
Click the Enable 2FA button
Select the QR option
Click the Continue button
Open the authenticator app of your choice on your mobile device, select the option to add a new app, and scan the QR code from Docketwise
Click the Continue button
Enter the OTP Code from your authenticator app
Click the Setup button
Once you have set up 2FA, you will be prompted to enter the OTP Code from your authenticator app as part of your login workflow.
Using Secure Text Message
If you wish to enable 2FA by receiving a secure login code via text message, you will need to follow the steps below:
Navigate to Settings > Two-Factor Authentication
Click the Enable 2FA button
Select the SMS option
Click the Continue button
Enter your mobile phone number (only available for US mobile numbers)
Click the Continue button
Enter the OTP Code received via secure text message
Click the Setup button
Once you have set up 2FA, you will be prompted to enter the OTP Code received via the secure text message app as part of your login workflow.
Disabling 2FA
If you wish to disable 2FA, you will need to follow the steps below:
Navigate to Settings > Two-Factor Authentication
Click the Disable 2FA button
