Overview

Two-Factor Authentication (2FA) is an optional feature that greatly increases the security of your Docketwise account. This article will explain how Two-Factor Authentication works and how you can enable it for your account.

Contents


How Two-Factor Authentication works

Once you've set up Two-Factor Authentication, each time you log in to your Docketwise account, you will be asked to enter a One Time Password (OTP) that you will receive on your cellphone. Every few minutes the code will change, thus it is constantly being updated. This means that your account will not be able to be accessed by anyone who doesn't have your code.


How to enable Two-Factor Authentication

In order to enable two-factor authentication, you will need to follow the steps below:

  1. Navigate to Settings > Two factor authentication

  2. Click the "Enable Two Factor Authentication" button

  3. Enter your country code and cellphone number, then click on the "Enable" button

  4. You will receive a text message with your 2FA code, you will need to enter that code in the field provided and click on the "Enable my account" button

You've successfully enabled Two-Factor Authentication. From now on, when you log in to your Docketwise account, you will have to enter your OTP to verify your account.

Note: If you don't receive the text message with the 2FA code, you need to click on the "Resend OTP" button.


How to disable Two-Factor Authentication

In order to disable two-factor authentication, you will need to follow the steps below:

  1. Navigate to Settings > Two factor authentication

  2. Click the "Disable Two Factor Authentication" button

Did this answer your question?