Overview

Docketwise's two-factor authentication (2FA), allows you to further protect your account. With two-factor authentication, users will be required to enter a secure code received to their mobile device.

In order to unlock this feature, you must be a Docketwise Enterprise subscriber. If you would like to learn about the other features that you can unlock on a Docketwise Enterprise subscription, you can click here.

Enabling Two-Factor Authentication (2FA)

In order to enable two-factor authentication on your account, you will need to follow the steps below:

  1. Navigate to Settings > Two-Factor Authentication

  2. Click the Enable Two-Factor Authentication button

  3. Enter your mobile number's country code and number

  4. Enter the security code received on your linked mobile device (if you did not receive your security code or need it resent, click the Resend OTP link)

  5. Click the Enable My Account button

Logging back in with Two-Factor Authentication (2FA)

With two-factor authentication enabled on your account, you will required to provide a secure code upon each long in.

Once you have entered your email address and password, you will receive a text message with your secure code and be directed to enter in this code (if you did not receive your security code or need it resent, click the Resend OTP link).

After entering the code received, you will click the Verify OTP button and be logged into your account.

Disabling Two-Factor Authentication (2FA)

In order to disable two-factor authentication on your account, you will need to follow the steps below:

  1. Navigate to Settings > Two-Factor Authentication

  2. Click the Disable Two-Factor Authentication button

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