Overview
Say goodbye to cumbersome paperwork and hello to a seamless, time-saving solution for e-filing applications/petitions with USCIS. In Docketwise, you can take advantage of our Smart Forms to electronically file forms with USCIS, making it simpler and more efficient than ever.
Notes:
The I-130, I-765, N-400, and I-129 E-Filing feature is only available on Pro and Advanced subscription plans.
If this is your first time e-filing with forms USCIS via Docketwise, we recommend checking out our Getting Started section first.
Contents
Forms Available to e-File with USCIS
The following USCIS forms can be e-filed on Docketwise:
I-130 + G-28
N-400 + G-28 (Currently unavailable while we update to be compatible with the most recent version)
I-765 + G-28
I-129 + G-28 + I-907 (Currently in beta)
We are continuously expanding our e-filing capabilities and are adding to the library of forms that are able to be e-filed with USCIS.
Don't see the form you need? Let us know which form you want to see next so we can notify you once it's available!
Note: In order to e-file the I-129, you must first create the company contact in your USCIS account and have the company's representative confirm their account after being set up in USCIS.
Getting Started
If it is your first time e-filing with USCIS via Docketwise, there are a couple of things you'll want to keep in mind:
E-filing is only supported for attorney/legal representative accounts (applicant/petitioner/requestor type accounts are not supported by Docketwise e-filing).
If you already have an authentication method active on your USCIS account, you will need to update your authentication method to use an authenticator app in order to obtain the OTP code used by Docketwise to e-file.
This will only need to be done once when e-filing your first form.
See Setting Up the USCIS Authentication App for more details.
You can find more details directly below on getting started with e-filing forms with USCIS via Docketwise.
USCIS Account Setup
As mentioned above, only e-filing with USCIS via Docketwise only supports e-filing for USCIS accounts under the account type of attorney/legal representative.
If you do not yet have a USCIS account with this attorney/legal representative account type, you can follow USCIS's guide to set up your new account here.
Note: The password for the USCIS account will be required when e-filing via Docketwise.
Setting Up the USCIS Authentication App
If the field for my.uscis.gov OTP secret is blank or needs to be updated, you will need to set up the USCIS Authentication app with Docketwise. If you already already have a USCIS Authentication app set up, you will need to remove it and create a new one to acquire the code in the setup steps. You can learn more about getting the OTP secret by following the steps below:
Navigate to my.uscis.gov dashboard
Select the Edit My Account option
Select the Edit option for Two-Step Verification
Choose the option for Use an Authentication App and click the Submit button
Click the link to enter this text code
Copy the Key from the App Authentication Manual Entry modal and close the modal
This Key is the OTP Secret that you will need to enter in Docketwise when e-filing Step 3: Principal Form e-Filing Status > Entering Information to Sync to my.uscis.gov
We recommend securely saving this Key/OTP Secret within a document or writing it down as well
Open the authenticator app of your choice on your mobile device, select the option to add a new app, and scan the QR code from the screen (even if you already set up an authenticator app with your my.uscis.gov account, you will need still need to complete this step in order for this to work correctly)
Enter the OTP code from your authenticator app in the field for the Secure verification code from your authentication app
Click the Submit button
Enter the Key/OTP Secret in Docketwise when e-filing your next form once you reach Step 3: Principal Form e-Filing Status > Entering Information to Sync to my.uscis.gov
e-Filing Steps
E-Filing any of our available forms is made easy in Docketwise by using our step-by-step e-Filing process. If you wish to learn more about each step in the e-Filing process with Docketwise you will find more information below.
Step 0: Create Forms and Complete Questionnaire
Creating the e-File Smart Forms
To get started, you will need to choose the correct combination of e-file smart forms (the principal form along with the G-28, which can be found under the E-file Smart Forms section in the Add Forms list.
Once you have selected the e-filing form that you will be preparing, you will need to assign the form and form roles. Once that is completed, you can click the Save & Proceed button to finish creating the forms.
Completing the Smart Form Questionnaire
After you have created the forms, you can add information directly to the questionnaire and also invite the parties involved to complete the electronic questionnaire to gather all of the necessary information.
You can click here for a refresher on smart form invitations and here to learn more about the questionnaire in the intake tab.
Note: USCIS doesn't have comprehensive validations for the mandatory fields required to complete your application. So, please make sure that all content is complete within the Intake, as Docketwise cannot update an e-filing draft once it has been submitted.
Step 1: Principal Form e-Filing Start
Start e-Filing
In this first step, you will need to click the e-File this form with my.uscis.gov button to get started. After you click this button, Docketwise automatically validates whether or not the questionnaire is filled out correctly so it can be synced over to USCIS' e-filing platform.
If the Initial Validation Passes
If the initial validation passes, you can start e-filing the form by following the actions shown in Step 3: Principal Form e-Filing Status.
If the Initial Validation Fails
If the initial validation fails, you will receive an error message, showing you a list of errors that need to be fixed in order to e-file the form. See Step 2: Principal Form Validation for more information.
Step 2: Principal Form Validation
Addressing Validation Errors
In this second step, you will need to fix any validation errors that are presented in the e-File tab of the smart form. All of the errors are summarized in the e-File tab and you can navigate directly to each question using the associated link, as shown below:
Each question that needs to be addressed will also be highlighted and include an explanation of the error related to the questionnaire's response.
Re-Validating
Once you have addressed the validation errors presented in the e-File tab, have Docketwise re-validate whether or not the questionnaire is filled out correctly by clicking the Re-Validate button.
If the Validation Passes
If the validation passes, you will see a success message letting you know that your form is ready to be e-filed and you can proceed to e-filing the form by following the actions shown in Step 3: Principal Form e-Filing Status.
If the Validation Fails
If the validation fails, you will have to need to address any outstanding validation error shown in the e-File tab. See Addressing Validation Errors for more information.
Step 3: Principal Form e-Filing Status
e-Filing the Principal Form
Once your form no longer has any validation errors, you can click the e-File this form with my.uscis.gov button e-file the form.
Entering Information to Sync to my.uscis.gov
In order to sync the e-filing to your my.uscis.gov account, you will need to provide:
The email address related to your USCIS online account
USCIS online account password
The my.uscis.gov OTP secret for your account.
Notes:
If you already have a working my.uscis.gov OTP secret entered from a previous e-filing on Docketwise, you can keep it the same.
If the field for my.uscis.gov OTP secret is blank or needs to be updated, you will need to follow the steps for Setting Up the USCIS Authentication App.
Once you have entered all of the necessary information into the modal, click the Sync button to start syncing your e-filing.
Note: USCIS doesn't have comprehensive validations for the mandatory fields required to complete your application. So, please make sure that all content is complete within the Intake, as Docketwise cannot update an e-filing draft once it has been submitted.
After you have entered all of the necessary information into the modal and clicked the Sync button to start syncing your e-filing, you will receive a prompt letting you know that your form is successfully queued to be e-filed.
Whether the form was able to be successfully e-filed or it was unable to be successfully e-filed, you will also receive an in-app bell icon notification informing you of the result. You can click these notifications to directly access the associated form.
If the e-Filing was Successful
If the e-Filing was successful, you will receive a prompt and an in-app notification that the syncing of the information was successfully completed and you can proceed to Step 4: Principal Form Confirmation.
If the e-Filing was Unsuccessful
If the e-Filing was unsuccessful, you will receive a prompt and an in-app notification that the e-filing was unsuccessful.
If your e-filing was unsuccessful please make sure your email, password, and OTP secret are correct. Once you have verified that the information is correct, you can click the e-File this form on my.uscis.gov button to re-attempt your e-filing.
If you can confirm that the information entered is correct and the issue persists, please reach out to us via the in-app chat or via email at team@docketwise.com.
Step 4: Principal Form Confirmation
Complete Steps on my.uscis.gov Platform
In this step of the e-filing process, you will need to complete a few steps outside of Docketwise in the my.uscis.gov platform such as reviewing and confirming the information entered into the e-filing form is correct and complete, uploading evidentiary documents, signing, etc.
You can also use the link within the e-filing form in Docketwise to access the e-filing draft.
Once you are ready, you can click the Finish and Continue button from the my.uscis.gov platform under the section Review and Submit > Finish and continue to G-28.
Confirming in Docketwise
Once you have completed the action above, you will need to click the Confirm button in the e-File tab for the form you e-filing.
After clicking on the Confirm button in the e-File tab for the form you e-filing, you can proceed to Step 5: G-28 e-Filing Start.
Step 5: G-28 e-Filing Start
Start Adding G-28 Info
Once you are ready to start adding the G-28 information to your e-filing, click the Add my G-28 information button in the e-File tab for the form you e-filing. After you click this button, Docketwise will again automatically validate whether or not the questionnaire is filled out correctly so it can be synced over to USCIS' e-filing platform.
If the Validation Passes
If the validation passes, you can start e-filing the form by following the actions shown in Step 7: G-28 e-Filing Status.
If the Validation Fails
If the initial validation fails, you will receive an error message, showing you a list of errors that need to be fixed in order to add your G-28 information to the e-filing. See Step 6: Principal Form Validation for more information.
Step 6: G-28 Validation
Addressing Validation Errors
In this sixth step, you will need to fix any validation errors that are presented in the e-File tab of the smart form. All of the errors are summarized in the e-File tab and you can navigate directly to each question using the associated link, as shown below:
Each question that needs to be addressed will also be highlighted and include an explanation of the error related to the questionnaire's response.
Re-Validating
Once you have addressed the validation errors presented in the e-File tab, have Docketwise re-validate whether or not the questionnaire is filled out correctly by clicking the Re-Validate button.
If the Validation Passes
If the validation passes, you will see a success message letting you know that your form is ready to be e-filed and you can proceed to e-filing the form by following the actions shown in Step 7: G-28 e-Filing Status.
If the Validation Fails
If the validation fails, you will have to need to address any outstanding validation error shown in the e-File tab. See Addressing Validation Errors for more information.
Step 7: G-28 e-Filing Status
Adding G-28 Info
Once your form no longer has any validation errors, you can click the e-File this form with my.uscis.gov button e-file the form.
Entering Information to Sync G-28 Info to my.uscis.gov
In order to sync the G-28 information for your e-filing, you will need to enter your my.uscis.gov password and the URL for the G-28 portion of your associated e-filing from my.uscis.gov.
In order to locate the URL from USCIS to continue the G-28, you will need to follow the steps below:
Open the My Clients page on my.uscis.gov
Select the Cases tab
Click the Continue G-28 button for the associated e-filing's case
From the page that is opened after clicking this button, copy the URL from the address bar in your browser
Paste this URL into the field for URL from USCIS to continue the G-28
Once you have entered all of the necessary information into the modal, click the Sync button to start syncing your G-28 information with the e-filing.
Note: USCIS doesn't have comprehensive validations for the mandatory fields required to complete your application. So, please make sure that all content is complete within the Intake, as Docketwise cannot update an e-filing draft once it has been submitted.
After you have entered all of the necessary information into the modal and clicked the Sync button to start syncing your e-filing, you will receive a prompt letting you know that your form is successfully queued to be e-filed.
If Adding the G-28 Information was Successful
If adding the G-28 information was successful, you will receive a prompt and an in-app notification that the syncing of the G-28 information was successfully completed. Once this step is complete, there is no further action required in Docketwise to complete the e-filing process.
If you wish, you can use the URL in the e-Filing complete prompt of the smart form to access the e-filing and complete the remainder of the steps on my.uscis.gov.
If Adding the G-28 Information was Unsuccessful
If adding the G-28 information was unsuccessful, you will receive a prompt and an in-app notification that the e-filing was unsuccessful.
If your e-filing was unsuccessful please make sure your password and URL from USCIS to continue the G-28 are correct. Once you have verified that the information is correct, you can click the e-File this form on Add my G-28 information button to re-attempt your e-filing.
Toggling Between Electronic and Paper Filing
If you any reason you need to switch between electronic and paper version of the form, you may find the option to do so within the Intake tab of the smart form.
Please note that this feature is only available for e-filing smart forms and is only currently supported by the N-400 + G-28.